Privacy Policy

Last updated: January 23, 2025

This Privacy Policy describes how Dust & Ember Collective LLC collects, uses, and protects your information.

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Artist/band information and biographical details
  • Music files, artwork, and metadata
  • Payment and billing information
  • Communications with our support team

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website information

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our music distribution services
  • Process payments and manage your account
  • Communicate with you about our services
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Protect against fraud and abuse

3. Information Sharing

We may share your information in the following circumstances:

  • Music Platforms: We share your music and metadata with streaming platforms and digital stores for distribution purposes
  • Service Providers: We work with third-party service providers who assist in our operations
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: Information may be transferred in connection with a merger or acquisition

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing through trusted providers

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve our website functionality

You can control cookie settings through your browser preferences.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@dustembermusic.com
  • Address: Dust & Ember Collective LLC
    [Address to be provided]
Your Privacy Matters

We are committed to protecting your privacy and being transparent about our data practices. If you have any concerns or questions, please don't hesitate to reach out to us.